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AI and documents

AI automation

A model can prepare material, but the system still needs to control sources, output format and cases requiring approval. We embed these capabilities in the current document or request flow.

Discuss AI automation

Scope

What we review and what result the change should deliver.

The signals help identify the problem. Scope and result show what RUNSY can own technically.

Signals

What points to the problem

  • the team repeatedly classifies or summarizes documents with a similar structure
  • model output has no defined format, sources or rejection criteria
  • the AI capability must work inside the current request, document or CRM system

Scope

What we change

  • define input, expected format, sources and cases routed for approval
  • connect the model with the data and interface of the application already in use
  • measure quality on representative documents and record verification results

Result

What should work differently

  • shorter preparation time for a response, summary or classification
  • output stored in the correct system together with its verification status
  • clear handling of documents the model should not process independently

Related situations

Example problems from this area.

See how this area connects with specific problems in processes, data and systems.

Knowledge

The team searches for answers in too many places

Problem

Procedures and decisions are scattered across documents, email and business systems. The answer depends on who happens to be available.

What we change

We organize the sources, connect them to search and show which document supports each answer. Questions without a reliable answer go to the right person.

After the change

The team finds answers faster and can verify the source document.

Documents

The team reviews similar documents by hand before making a decision

Problem

Documents, requests or case descriptions must be read, classified and turned into a proposed next step.

What we change

The model extracts the required data and prepares a proposal. The system checks agreed rules, and a person approves the result where an error would matter.

After the change

Each case takes less time to prepare, and the system records who approved the result and why.

Migration

Migration errors must surface before the system switch

Problem

In a large migration, some mappings are prepared by hand and data errors may surface only when the new system goes live.

What we change

We keep migration rules in the repository, run trial migrations and compare results. Exceptions and rejected records require explicit approval.

After the change

Before the switch, the team knows what moved, what was rejected and who approved each exception.

See all examples

Let's talk

Start with the process that takes too much time today.

Tell us where the team loses time, which systems are involved and what needs to work differently. That is enough for a first conversation.

Contact

Describe the problem, and we will start with a short diagnosis.

Email

Send a few sentences about the process, systems and expected result. That is enough to see whether the first step is integration, AI automation, an audit or an operational application.