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Data and monitoring

Data quality and monitoring

ERP, CRM, warehouse and reporting systems may define the same status, customer or result differently. We establish quality rules, ownership and signals that expose the issue before period close or a complaint.

Discuss data

Scope

What we review and what result the change should deliver.

The signals help identify the problem. Scope and result show what RUNSY can own technically.

Signals

What points to the problem

  • departments use different definitions of the same metrics and statuses
  • missing or delayed data appears only during reporting or customer support
  • a migration, integration or automation has no measurable input-quality rules

Scope

What we change

  • define owners, dictionaries, completeness rules and acceptable delays
  • implement quality controls and reconciliation between data sources
  • add reports and alerts for errors that require an operational response

Result

What should work differently

  • unambiguous definitions for data used by systems and reports
  • earlier detection of missing, delayed and mismatched data
  • a safer base for migration, automation and management decisions

Related situations

Example problems from this area.

See how this area connects with specific problems in processes, data and systems.

Operations

Commerce, ERP and warehouse records do not match

Problem

Stock, orders, documents and statuses drift apart across systems. The team fixes records by hand and cannot tell which system is correct.

What we change

We define which system owns orders, stock and statuses. We connect APIs or file exchanges, then add validation, retries and alerts.

After the change

The team makes fewer manual corrections. If synchronization stops, the responsible person receives an alert showing where the error occurred.

Data

Reports show different results for the same period

Problem

ERP, CRM and the data warehouse calculate statuses, corrections or dates differently, so departments work from conflicting numbers.

What we change

We define how statuses, corrections and dates are calculated and which system owns each value. We add reconciliation and alerts for missing or delayed records.

After the change

Reports use the same rules. When numbers differ, the team can see which system caused the discrepancy and who should investigate it.

Migration

Migration errors must surface before the system switch

Problem

In a large migration, some mappings are prepared by hand and data errors may surface only when the new system goes live.

What we change

We keep migration rules in the repository, run trial migrations and compare results. Exceptions and rejected records require explicit approval.

After the change

Before the switch, the team knows what moved, what was rejected and who approved each exception.

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Let's talk

Start with the process that takes too much time today.

Tell us where the team loses time, which systems are involved and what needs to work differently. That is enough for a first conversation.

Contact

Describe the problem, and we will start with a short diagnosis.

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Send a few sentences about the process, systems and expected result. That is enough to see whether the first step is integration, AI automation, an audit or an operational application.