Operations
Commerce, ERP and warehouse records do not match
Problem
Stock, orders, documents and statuses drift apart across systems. The team fixes records by hand and cannot tell which system is correct.
What we change
We define which system owns orders, stock and statuses. We connect APIs or file exchanges, then add validation, retries and alerts.
After the change
The team makes fewer manual corrections. If synchronization stops, the responsible person receives an alert showing where the error occurred.