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Integrations

Systems integrations

The company already has the applications it needs, but their interfaces are fragile, data ownership is unclear or failures are difficult to diagnose. We define exchange contracts, data owners and error handling.

Discuss an integration

Scope

What we review and what result the change should deliver.

The signals help identify the problem. Scope and result show what RUNSY can own technically.

Signals

What points to the problem

  • the same order, document or account has a different status in several systems
  • an interface stops working without a clear alert and technical owner
  • a new application or module must enter the current flow without breaking working connections

Scope

What we change

  • map interfaces, data owners, exchange frequency and the impact of an outage
  • choose APIs, files, a queue or middleware to match the constraints of current systems
  • implement validation, safe retries, logs and alerts with assigned ownership

Result

What should work differently

  • predictable exchange of data and statuses between applications
  • faster incident diagnosis with clear ownership of the response
  • the ability to add another system without building another ad hoc connection

Related situations

Example problems from this area.

See how this area connects with specific problems in processes, data and systems.

Operations

Commerce, ERP and warehouse records do not match

Problem

Stock, orders, documents and statuses drift apart across systems. The team fixes records by hand and cannot tell which system is correct.

What we change

We define which system owns orders, stock and statuses. We connect APIs or file exchanges, then add validation, retries and alerts.

After the change

The team makes fewer manual corrections. If synchronization stops, the responsible person receives an alert showing where the error occurred.

Data

Reports show different results for the same period

Problem

ERP, CRM and the data warehouse calculate statuses, corrections or dates differently, so departments work from conflicting numbers.

What we change

We define how statuses, corrections and dates are calculated and which system owns each value. We add reconciliation and alerts for missing or delayed records.

After the change

Reports use the same rules. When numbers differ, the team can see which system caused the discrepancy and who should investigate it.

Migration

Migration errors must surface before the system switch

Problem

In a large migration, some mappings are prepared by hand and data errors may surface only when the new system goes live.

What we change

We keep migration rules in the repository, run trial migrations and compare results. Exceptions and rejected records require explicit approval.

After the change

Before the switch, the team knows what moved, what was rejected and who approved each exception.

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Let's talk

Start with the process that takes too much time today.

Tell us where the team loses time, which systems are involved and what needs to work differently. That is enough for a first conversation.

Contact

Describe the problem, and we will start with a short diagnosis.

Email

Send a few sentences about the process, systems and expected result. That is enough to see whether the first step is integration, AI automation, an audit or an operational application.